Work

Fifteen years of shipped work.

Consumer products used by millions — across search, AI, gaming, communication and commerce. Mostly at Microsoft, where I have spent the last decade taking fuzzy ideas from a hypothesis to something people use every day.

Each case study covers the problem, the thinking, what shipped and what it amounted to.

Case studies

Copilot ShoppingPrincipal Designer, Microsoft AI ・ 2024 — presentCrafting a personal shopper for the AI eraAI shoppingconversational commerceshopping assistantdecision supportCopilot CheckoutPrincipal Designer, Microsoft AI ・ 2025 — 26Turning product conversations into trusted transactionsconversational checkoutagentic commercepaymentsmerchant experienceVisual SearchSenior Design Lead, Microsoft ・ 2018Turning the camera into a search box for Microsoft Bingvisual searchcamera searchcomputer visionobject recognitionMicrosoft Wordflow KeyboardFounder and Product Design Lead, Microsoft ・ 2014 - 15A new breed of mobile keyboard for blazing fast typingmobile keyboardinput designshape writingpredictive textSearch ReimaginedProduct Design Lead, Microsoft ・ 2017Rethinking the core of Bing's mobile search experiencemobile searchsearch redesigndiscovery feedentity answersMicrosoft HummingbirdProduct Design Lead, Microsoft ・ 2018An intelligent feed of personalized, snackable contentnews feedpersonalizationcontent discoveryAI curationRethinking CommunicationProduct Design Lead, Microsoft ・ 2017Next generation Skype experiences that fuel expressioncommunication designvideo callingexpression and filterslive captionsOrganizing world's informationProduct Design Lead, Microsoft ・ 2014 - 2019Answers and knowledge across Bing, Windows and Cortanaknowledge answersanswer cardsinformation architecturestructured dataMicrosoft EsportsPrincipal Design Lead, Microsoft ・ 2021Schedules, standings and live results for competitive gamingesportscompetitive gaminglive resultsMicrosoft BingSupervestCreator, Product Design ・ 2021Tracking portfolios of value oriented superinvestorsfintechinvestingportfolio trackingfinancial dataIntelligent SearchProduct Design Lead, Microsoft ・ 2018Answering questions across billions of documents for Microsoft Bingquestion answeringmachine reading comprehensionsearch answersmulti-source aggregationEsports Search ExperiencePrincipal Product Design Lead, Microsoft ・ 2019 - 20An esports destination in Bing built for the Gen Z gaming communityesports searchcompetitive gaminglivestream discoveryAI highlights